At Tailgate we believe in protecting the privacy of our members and customers, and we have taken great steps to make sure your information is safe with us. First off, Tailgate will in no way ever sell, share, barter, or transfer your personal information to any third party for any reason. Any and all information collected by Tailgate is used to fulfill your purchase, make your Tailgate experience more effective, and cultivate our websitef and shipping processes.
What personal information we will collect.
When you purchase a product from our website, we will collect information such as your name, mailing address, phone number, email address and contact preferences. This information will be used to fulfill your order, provide you with company newsletters, or help you with any problems you may be having.
What personal information we DO NOT collect.
In no way will we store, save or collect your credit card information after your purchase is made. Any credit card information Tailgate obtains is only used to process your order, nothing else. We will only retain your credit card information as long as it is necessary for the fulfillment of your purchase.
How we may use your personal information
If you have signed up for our mailing list we will send daily emails about upcoming products & company announcements. If you, at any time, decide you no longer want to receive emails from Tailgate, opting out is as easy as updating your preference by clicking on the unsubscribe link at the bottom of your email.
If you enter any type of sweepstakes or contest we may use the information you have provided for use in the administration of those processes.
We may use personal information for internal purposes such as analysis and research to improve Tailgate and member support.
The personal information we collect may be used to allow members access and use of community forums and participation in any contests, sweepstakes, or other facets of our website.
How we DO NOT use your personal information
Any information collected by us will only be shared with third parties (for example, shipping companies, credit card processors)in the processing of you order. Tailgate will not share your information with any third parties for any other purpose.
Non-personal information is data that doesn’t associate itself with any specific person or individual. Think of it as how many hits you have on your website.
How we use non-personal information
We may collect information regarding activities on our website, location and time zone as a tool so that we can improve our services and products.
We will protect personal information by reasonable security safeguards against loss or theft, as well as unauthorized access, disclosure, copying, use or modification. All personal and non-personal information collected by us during purchases is protected by a Secure Sockets Layer encryption.
When posting to Tailgate's forums, product comments or social networking service, whatever you share is visible to other users and can be read, collected or used by other visitors to the website. Tailgate is not responsible for the misuse of any personal information that a person submits freely on our website through the use of forums, product comments, or social networking services. You are responsible for the personal information you choose to submit in these instances. For example, if you list your name and email address in a forum posting, that information is public and Tailgate is not responsible for the misuse of that information in any circumstance.
We will make readily available to customers any changes being made to these policies by sending an Email pertaining to these changes no sooner then 30 days prior to the changes taking effect.
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We get it. Returns are a pain. But we make it easy. If your order isn’t what you expected, send it back and we’ll pay for the shipping and the returns. Guaranteed.